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 Post subject: Buying a new car, some thoughts
Post Posted: Dec 23, 2018 8:18 pm 
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We live in a review driven society, be it for food / materials / travel et al. The other day we were looking at TV's in Best Buy, looked up reviews. Buying something on Amazon, read the reviews.

That said just wanted to leave some feedback on our last couple days, maybe it will help someone. We typically own our vehicles 10+ years, the wife's SUV is 12 years old but was starting to nickle and dime us. No big deal, replace parts as necessary. Recently though it has stranded her once while I was out of town and yesterday started to vomit coolant all over the place while she was on call (read: if the hospital called her, no way she could have made it in to work). It was time to buy a new car. I don't mind dropping in a new alternator or similar but when it gets to the point of repeatedly becoming unreliable...time to make the call. *sigh*

We went to 3 dealerships over by Denver West. Planet Honda, Jeep, and Stevenson Toyota. I consider myself fairly competent and understand the buying process, I know they aren't in the game to volunteer and give stuff away and I'm not in the game to pay the most money for a car. We weren't going to trade her old SUV in which made it easier, I'll fix it and we'll keep it as a beater / spare.

I won't get into the other dealerships and this is all subjective, your needs / budget / likes / dislikes probably do not align with our own. Yet we went into the day pretty certain we'd be buying a Toyota (I drive a Tundra) and ended up going with a Honda CRV. We were at the Honda dealership twice and the level of service, communication, professionalism and not to mention a streamlined process was like no other. We left very satisfied and my wife is super pleased with her new vehicle. I cannot recommend these folks enough, very kind and genuine. I respect these guys who for whatever reason, are car salesmen and grind long days and weekends...knowing the majority of consumers are tire kickers and will never buy anything.

Before we left, Jeff (salesman) actually stopped to thank us for being so polite. Makes me think he probably deals with some super A holes. I can only imagine.

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 Post subject: Re: Buying a new car, some thoughts
Post Posted: Dec 24, 2018 2:41 am 
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Car buying has certainly changed over the years. With the instant access to information that we all have the dealerships don't have nearly the hand that they used to so a lot of it does come down to trust, professionalism and rapport.

I certainly have my favorites but overall it's harder and harder to buy a bad car these days regardless of manufacturer. Yes everyone has the occasional lemon but by and large the quality is pretty strong across the board. I've had both good and bad experiences with dealerships and it didn't always come down to price. I've walked out of dealerships that I felt were trying to "put me together" and bought the same vehicle from another dealer that was further away because I felt they treated us with much more respect. The price difference was minimal.

Once you decide on the vehicle you are looking for there are so many options available to you that weren't 15-20 years ago that it's really not even that stressful anymore if you do some research beforehand.

I guess I don't really have a point- just wanted to echo and expand on some of your thoughts.


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 Post subject: Re: Buying a new car, some thoughts
Post Posted: Dec 24, 2018 8:16 am 
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I recently turned in a perfectly good car that I loved. Only reason for turning it in was because the dealership Service Department in the Metro Denver area is a complete disaster. From what I can remember - There were a couple minor recalls that the service department botched all together. Taking twice as long to make the repair. Neglecting to call to make me aware of delays. Trying everything they could to get out of giving me a rental car while recall repairs were made. Manager of service department having a terrible attitude when confronted with my complaints. The list goes on. I will not name the dealership, make, or model because I would like to avoid a lawsuit over a negative review.

I would highly recommend people carefully review the service department before purchasing a dealership vehicle.


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 Post subject: Re: Buying a new car, some thoughts
Post Posted: Dec 24, 2018 9:22 am 
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There are thousands of new vehicles stored in lots in many locations. Most are sedans. The backlog of buyers has probably been reduced with the improved economy and increase in consumer confidence. Dealers and manufacturers will need to move this inventory, so expect some real dealing to begin after the first of the year.

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 Post subject: Re: Buying a new car, some thoughts
Post Posted: Dec 24, 2018 11:08 am 
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All I have to add is NEVER buy a new car.

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 Post subject: Re: Buying a new car, some thoughts
Post Posted: Dec 24, 2018 11:10 am 
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Wily Fox aka Angela wrote:
All I have to add is NEVER buy a new car.


:yeah that: I did once - never again! And it was a Honda CRV from Planet Honda - MANY years ago but it was the first and the LAST new car I will ever buy.

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 Post subject: Re: Buying a new car, some thoughts
Post Posted: Dec 24, 2018 1:19 pm 
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With a new car, statistics show the "value" drops 15%-20% of what you paid for it as soon as you sign the paperwork.

I just bought a Mini Cooper from a Chicago Maserati dealership for $4,000. It is like new with only 70,000 miles on it. the year? 2002! I put new wheels with Blizzaks on it for this winter. (the wheels and tires that came with are saved for spring). I am retiring my Mercedes 560SL and Subaru winter car and now have one car for all year 'round.

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 Post subject: Re: Buying a new car, some thoughts
Post Posted: Dec 24, 2018 3:40 pm 
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Thanks, Ape. Good info for those who will buy a new car..., and yes, there are reasons folks buy new. I'll add the sales folks at dealerships are much more mellow and helpful than in years past. Things have changed and they've adjusted accordingly. And they have to deal with the whole spectrum of the public. Nice to hear someone had a good experience!


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 Post subject: Re: Buying a new car, some thoughts
Post Posted: Dec 25, 2018 3:08 pm 
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mtree wrote:
Thanks, Ape. Good info for those who will buy a new car..., and yes, there are reasons folks buy new. I'll add the sales folks at dealerships are much more mellow and helpful than in years past. Things have changed and they've adjusted accordingly. And they have to deal with the whole spectrum of the public. Nice to hear someone had a good experience!


I pondered with the sales guy why we even go into car dealerships expecting to haggle anymore. You don't go into Home Depot, see an product for say....$2000, go up to the counter and say: "i'll give you $1600 for this, take it or leave it." As others have previously stated car buying has changed over the years, for one I appreciate a more simple transaction.

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 Post subject: Re: Buying a new car, some thoughts
Post Posted: Dec 25, 2018 3:13 pm 
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Wily Fox aka Angela wrote:
With a new car, statistics show the "value" drops 15%-20% of what you paid for it as soon as you sign the paperwork.

I just bought a Mini Cooper from a Chicago Maserati dealership for $4,000. It is like new with only 70,000 miles on it. the year? 2002! I put new wheels with Blizzaks on it for this winter. (the wheels and tires that came with are saved for spring). I am retiring my Mercedes 560SL and Subaru winter car and now have one car for all year 'round.


Definitely can appreciate your sentiment on not buying new. I suppose for us, wife drives 20k or more a year and I'm probably 30k a year. Would rather start the clock at zero along with a warranty that is 100k to 140k, just personal preference. There is more to it than monetary value, there is the reliability piece of mind and I suppose if you know you aren't going to get rid of it there's also that.

There is one thing I know to be factual. A motor with 70,000 miles on it is far from new but I hope your experience with Mini is better than I had with BMW. At around 100k (even with regular maintenance) my 2007 3 series started to fall apart and you can't sniff the inside of a BMW shop for less than $1000. I sold it shortly thereafter but not before dropping around $1500 on the 3rd motor leak. Ugh.

BTW, those Bizzaks are where it's at. Daughter runs them on her Jeep.

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 Post subject: Re: Buying a new car, some thoughts
Post Posted: Dec 25, 2018 4:55 pm 
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cscitney87 wrote:
I recently turned in a perfectly good car that I loved. Only reason for turning it in was because the dealership Service Department in the Metro Denver area is a complete disaster. From what I can remember - There were a couple minor recalls that the service department botched all together. Taking twice as long to make the repair. Neglecting to call to make me aware of delays. Trying everything they could to get out of giving me a rental car while recall repairs were made. Manager of service department having a terrible attitude when confronted with my complaints. The list goes on. I will not name the dealership, make, or model because I would like to avoid a lawsuit over a negative review.

I would highly recommend people carefully review the service department before purchasing a dealership vehicle.

There is a zero percent chance of a lawsuit by you giving a negative review for a car or dealership. If that were true, nearly ALL of us would have been sued by now!

I bought only the second new car in my life recently - a 2018 Subaru Outback. I looked at 2017's and I actually got a 2018 for what the 2017 would have cost a year old! It makes no sense but...
As for the service department at a dealer - I never use them except for recall items and those I probably don't do half the time anyway! Just today I got my first recall notice for my 6 month old car! Pretty trivial for a recall but it is for a software glitch that overestimates the approximate mileage it says before you will run out of gas! I prefer to just look at the guage and notice it is getting close to empty! :doh:


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 Post subject: Re: Buying a new car, some thoughts
Post Posted: Dec 26, 2018 5:47 pm 
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I had a similar, positive experience recently buying a new Tacoma at Stevinson in Lakewood. If you go there, please ask for Ryan Litwin and tell him I sent you. I have now bought two vehicles from him and I find him very patient and honest.


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