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 Post subject: Re: Golden Stix - (Merged threads)
Post Posted: Jul 29, 2016 8:11 am 
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Wow!

Always do take out and love the food!

But,,,,,

They will be gone soon if they treat customers like that.

Some people just don't get it.

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 Post subject: Re: Golden Stix - (Merged threads)
Post Posted: Jul 29, 2016 1:52 pm 
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Wow. Shame that this had happened.

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 Post subject: Re: Golden Stix - (Merged threads)
Post Posted: Aug 2, 2016 11:23 pm 
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Don't bother going in 30 minutes before they close if you want to dine, they won't let you. Worst customer service ever , I haven't eaten there for almost two years. There food is not as good compare to when they just opened.


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 Post subject: Re: Golden Stix - (Merged threads)
Post Posted: Aug 3, 2016 7:27 pm 
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we were there a week ago on a Tuesday for lunch and the service was terrible. No one came for awhile, we asked for an extra plate three times and finally after most of the meal was gone it finally came and five minutes later without us asking it was removed even though we weren't done. There were no water refills and it took forever to get the bill. I have never had worst service. I finally went up front and told the girl the service was awful and could I get the bill and some boxes. She gave me a box and then said she'd bring the check, she handed my parents the check and fliplantly said I hear you are unhappy with our service - sorry. Then never came back for the payment. We had to go up front and wait another 20 minutes to pay even standing up front.

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 Post subject: Re: Golden Stix - (Merged threads)
Post Posted: Aug 5, 2016 8:13 am 
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I go to Golden Stix every few weeks for lunch. Their food is the best Chinese food I've ever had. Everything is so fresh and tasty. The service has always been very good. I feel lucky that we have this restaurant up here on the mountain. Keep up the good work!


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 Post subject: Re: Golden Stix - (Merged threads)
Post Posted: Aug 5, 2016 11:42 am 
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Yesterday we stopped for take out, when we got home and opened the food there was no sweet & sour sauce for my sweet & sour chicken.
I called to tell them they forgot to put in the sauce. I was told I could come back to get it, I said no I wasn't coming back but they need to be more careful when putting orders together he said "well sorry" in an unconcerned tone. My chicken was dry but good.


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 Post subject: Re: Golden Stix - (Merged threads)
Post Posted: Aug 5, 2016 1:55 pm 
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alex_PJ wrote:
Their food is the best Chinese food I've ever had.


:shocked: ...you need to get out more often.
Glad you enjoy it. Eat on!


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 Post subject: Re: Golden Stix - (Merged threads)
Post Posted: Aug 7, 2016 4:14 pm 
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mtree wrote:
alex_PJ wrote:
Their food is the best Chinese food I've ever had.


:shocked: ...you need to get out more often.
Glad you enjoy it. Eat on!


I'm a big fan of Chinese food and Golden Stix is excellent!


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 Post subject: Re: Golden Stix - (Merged threads)
Post Posted: Aug 7, 2016 4:48 pm 
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Golden Stix is excellent, the best Chinese Ive had in Colorado, but not as good as some places back east.
haven't been there lately, it sounds as if things have changed, I sure hope not :?

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 Post subject: Re: Golden Stix - (Merged threads)
Post Posted: Oct 29, 2016 7:14 pm 
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I've eaten there twice in as many weeks and the food and service was great as always. I've never had a bad experience at Golden Stix.


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 Post subject: Re: Golden Stix - (Merged threads)
Post Posted: Nov 7, 2016 10:23 am 
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Good food, spotty service.

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 Post subject: Re: Golden Stix - (Merged threads)
Post Posted: Nov 7, 2016 9:04 pm 
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I called today to place an order for carryout and had a bad experience. First call was met with no answer and a full mailbox. On call 2, I was immediately placed on "hold" (which meant they put the phone down and I could hear everything going on) for 7 minutes before I hung up and placed call 3. I was told to hold then the phone disconnected. 4th and final call, I get told the wait would be 30 minutes and asked if that was okay. Disappointed.


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