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 Post subject: change pw
Post Posted: Dec 2, 2015 7:09 pm 
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I am on a tablet and cannot seem to get to the profile page to change my password, i was locked out and cannot get in with temp pw. Also my desktop and other tablet lets me in with my pw, but this one seems to have been locked out. Do i need to erase something? How do i get to profile pg, thank you


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 Post subject: Re: change pw
Post Posted: Dec 3, 2015 8:24 am 
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Sorry - don't have a clue about tablets. I only change PW on my laptop and don't even try with my tablet.

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 Post subject: Re: change pw
Post Posted: Dec 3, 2015 9:51 am 
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skyler, I am having a bit of trouble following the events that led up to your password problems.

Quote:
i was locked out

Do you mean after 10 trys with your password, you could not get to the login screen - i.e. you were locked out from entering a password? Or do you mean that the password that you used on your other devices would not work on your tablet?

Quote:
cannot get in with temp pw.

Did you click on "lost password" and got a temporary password? If so, does this temporary password work on your other devices?

skyler wrote:
Do i need to erase something?

I don't think your problem is associated with your browser cache or history.

skyler wrote:
How do i get to profile pg, thank you

I suggest you use one of your other devices to login and set your password to something you know. If you got a temporary password via email, you will need to use that password.

Then, go to your tablet and use the new password you set on your other device. Hopefully, this will work.

And if not, just one more thing to check on your tablet, do you have javascript enabled?


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 Post subject: Re: change pw
Post Posted: Dec 3, 2015 9:54 am 
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One other thing - when you get a new password, you've got to click on the link in the email to activate that new password. If you don't, the new password will not work.

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 Post subject: Re: change pw
Post Posted: Dec 5, 2017 8:54 am 
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How do I change the temp password the sent me to a new password that I choose?


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 Post subject: Re: change pw
Post Posted: Dec 5, 2017 9:19 am 
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This tells you how to change your password as well as many other ways to use the forum. It is at the top of every page on Pinecam:

viewtopic.php?f=47&t=165223


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